Customer Service
Tell us what you need and we’ll get back to you within one business day. Including your order number is the fastest way to get an answer.
Reach us directly
support@tranquilpots.com
Monday–Friday, 9am–5pm Eastern. We reply within one business day.
Answers you may already have
- Shipping & Returns — timeframes, damaged items, refunds
- FAQ — drainage, lifespan, washing, sizing
- Terms of Service
- Privacy Policy
Damaged or wrong item?
Email us within 7 days of delivery with your order number and a photo and we’ll send a free replacement or a full refund — see our Shipping & Returns policy for the details.