Customer Service

Tell us what you need and we’ll get back to you within one business day. Including your order number is the fastest way to get an answer.

It’s in your order confirmation email. Skip it if you haven’t ordered yet.

Reach us directly

support@tranquilpots.com
Monday–Friday, 9am–5pm Eastern. We reply within one business day.

Answers you may already have

Damaged or wrong item?

Email us within 7 days of delivery with your order number and a photo and we’ll send a free replacement or a full refund — see our Shipping & Returns policy for the details.

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